Add (multi) Contact Field for Support Tickets
There are situations where multiple individuals need to be kept in the loop for support tickets. It would be helpful to have a field to add email addresses for those individuals to a ticket so they have visibility.
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Guest
- Aug 11 2021
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This is an essential feature for any enterprise security product, I am surprised you went into production without it.
It is very important to have a field to add more recipients who can receive copies of the ticket processing emails