XC to automatically retrieve email address for SCIM userinstead of requiring user to manually type in email on first login

With SCIM enabled, when SCIM user logs in for the first time, they are prompted by XC Console to re-enter their email address (see attachment).

The current suspected cause is that XC reads the value for email from the primary email attributed provided by the IDP (Azure AD). However, a customer has the email address in the UPN attribute, and Azure AD does not support mapping of values to the primary email attribute.

This current behaviour has led to unexpected behaviours when user enters an incorrect email address by mistake, such as the user's "Last Login" field never getting updated.


  • Leon Seng
  • Mar 13 2024
  • Attach files
  • Chris Triner commented
    24 Mar 23:44

    Any ETA on which release this is planned for?