Ability to create a local account once SSO is enabled.

• Feature Description
Add the ability to create a local account once SSO is enabled.
• Problem Statement
Once SSO is enabled, a Tenant owner can’t create a new local account.
Use Case: add new tenant owner after SSO is enabled.
• Business Impact
In case of SSO IdP failure (XC or Customer’s side), a tenant owner account must be used. If the Tenant owner user is absent, no one can connect to XC.
• Security Considerations
Make Tenant Owner access resilient (multiple users) and evolutive over time (change user account.
• Competitive Landscape
Unknown
• Existing Workarounds
Delete SSO configuration, create a local account, enable SSO configuration + SCIM.
• Risks of Not Implementing
Customer’s frustration

  • Matthieu Dierick
  • Dec 10 2025
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