Customer Edge (CE) Upgrade Notification

Currently, a CE cannot be upgraded if an upgrade has not been performed within the last 6 months. CE upgrade details are visible within the tenant, within the Multi-Cloud Network Connect tile. However, no external notifications are provided.


Recommendation, add CE upgradability to alerting, which can be shipped to an external log receiver.


This will ensure our customers have an option of notification to ensure their infrastructure has not lapped in upgradability.



  • Sean Stockert
  • Jul 12 2023
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  • Grant Chu commented
    23 Apr 16:58

    Nudge nudge. Good idea.

    And/or have alert sent to the usual suspects: Slack, PagerDuty, OpsGenie, Email, SMS, Webhook

  • Walter Kacynski commented
    04 Feb 15:22

    Any progress on this? It would help with PCI compliance immensely.

  • Walter Kacynski commented
    March 19, 2024 13:38

    Is there an RSS or email list that currently alerts customers of update CE images?

  • Eric St John commented
    July 12, 2023 16:06

    The alerting should be configurable to allow customers to begin alerting at a specific number of days in advance as well as the frequency that the alerts will go out once the initial alert has been triggered.