Customer Edge (CE) Upgrade Notification

Currently, a CE cannot be upgraded if an upgrade has not been performed within the last 6 months. CE upgrade details are visible within the tenant, within the Multi-Cloud Network Connect tile. However, no external notifications are provided.


Recommendation, add CE upgradability to alerting, which can be shipped to an external log receiver.


This will ensure our customers have an option of notification to ensure their infrastructure has not lapped in upgradability.



  • Sean Stockert
  • Jul 12 2023
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  • Grant Chu commented
    23 Apr 04:58pm

    Nudge nudge. Good idea.

    And/or have alert sent to the usual suspects: Slack, PagerDuty, OpsGenie, Email, SMS, Webhook

  • Walter Kacynski commented
    4 Feb 03:22pm

    Any progress on this? It would help with PCI compliance immensely.

  • Walter Kacynski commented
    19 Mar, 2024 01:38pm

    Is there an RSS or email list that currently alerts customers of update CE images?

  • Eric St John commented
    12 Jul, 2023 04:06pm

    The alerting should be configurable to allow customers to begin alerting at a specific number of days in advance as well as the frequency that the alerts will go out once the initial alert has been triggered.